Check the power cord for any nicks or cuts. Sometimes even the smallest nicks can cause a problem. Should you find a nick/cut, please replace the power cord. If that is not the case, then the seal or capacitor may have gone bad. If the seal is broken, that means water is getting into the can that holds the motor. In either case, send your IE in for repairs to us or another authorized service center.
There are three likely problems when this occurs:
Check the voltage in which you are plugging your equipment into, it needs to be the same as your equipment.
Basically, it means that if our fluid gets into your pond or other waterway, it will not harm your aquatic life. Oil spills are nasty and cause lots of damage so we use a non-toxic, biodegradable fluid that will evaporate in about 28 days depending on how much leaked into your water.
Chances are your Ice Eater is sharing the same circuit as the other machine and that’s what is causing the problem. You need a dedicated line for an Ice Eater and the proper voltage to match. Plugging into outlets with lower Amps could cause a problem.
This happens from time to time – send it in for repairs because chances are the capacitor is going bad and the prop will come off.
Many of our products are best stored propeller side down. This is true for IE, our aerators, F500F, & F1000F. While you have it out of the water, it would also be a great time to give it a once over: make sure nothing is tangled around it (like fishing line), if you have sacrificial zinc it is a good time to see how eroded it has become. Give your equipment a bath to get rid of any gunk build-up for longer lasting equipment: definitely, clean the can! We recommend a degreaser (let it set for a few minutes) and then power wash the whole thing.
We love to share, so here’s our advice:
We try to keep our equipment manageable. Here are some rough figures for you, but please don’t hesitate to ask for a closer estimate on specific pieces of equipment:
**The lbs will vary based on hp, accessories, and length of power cord.
Size, depth, and water conditions are only a few factors that will determine which of our products will best satisfy your ponds’ needs. With extensive knowledge and years of experience, our professionals will work with you. They know the right questions to ask and will easily determine which product, size, and application you need.
All of our products require little or no assembly and can be installed by one person, if necessary. Some larger units may require 2 people and professional installation may be needed depending on the power hookup.
Every piece we build has a running Amperage of less than 10 Amps at 115V (divide running Amps in half for 230 Volt). Your specific application will determine how many hours a day you run and at which times.
Amps x Volts = Watts
Watts / 1000 = Kilowatts per Hour
We recommend using ½ cinder block tied to the rope and placed on pond/lake bottom firmly and at a 45° angle.
We recommend that you remove your equipment from the water during the freezing months and that you store it in a place where the temperature stays above freezing.
No, to ensure top performance and energy efficiency, we have made certain patterns exclusive to each particular size fountain. Check out *this page* for specifics.
Dual prop assemblies increase the aerator’s GPMs (Gallons Per Minute) by 25%. The design also stabilizes the position of the float more than a single prop and its umbrella pattern allows for a more aesthetically pleasing application of our lighting.